Netsupport – Manager
NetSupport Manager continues to deliver the very latest in remote access, PC support and desktop management capabilities. From a desktop, laptop, tablet or smartphone, monitor multiple systems in a single action, deliver hands-on remote support, collaborate and even record or play back sessions. When needed, gather real-time hardware and software inventory, monitor services and even view system config remotely to help resolve issues quickly.
Deliver powerful remote control and system diagnostics from any Windows, Mac, Android or iOS device. Connect to any remote Windows, Mac, Linux, Chrome OS (or legacy CE, DOS, Solaris) device.
Watch, Share or Control the screen, keyboard and mouse of any PC irrespective of colour depth, resolution or operating system. NetSupport Manager delivers the fastest and most secure remote control available.
A user can transfer files between their PC and a user’s workstation using a simple drag and drop interface – even drop a file directly onto the desktop when viewing a remote machine.
Remote control products fundamentally rely on flexibility in their approach to finding and connecting to end user devices. NetSupport Manager is designed to work over a LAN, WAN or the internet, with support for both TCP/IP and HTTP communications (and even legacy IPX and NetBIOS support).
Chat, Messages, Help Requests and Audio Support
Within NetSupport Manager, a user can conduct a two-way chat session between any number of selected users in either text or full audio mode.
Security Above Everything
The Monitor Mode feature allows a user to display a thumbnail view of all connected Client workstations simultaneously. The size of these thumbnails can be adjusted to suit. In addition, the user can mouse over a specific thumbnail for an expanded view of each selected PC.
Auto-Grouping of Remote Systems
The Control “tree view” provides an instant overview of your IT infrastructure by grouping the remote systems based on pre-defined criteria such as Operating System, PC type (laptop, all-in-one, desktop, tablet, virtual PC etc), even country. In addition, all devices are auto-grouped by NetSupport version, ensuring upgrades are easy to manage.
Remote Inventory and System Information
A user can obtain a real-time view of the hardware and software installed on each remote PC workstation directly from within their NetSupport Control. NetSupport Manager collects over 80 items of information, specifically about the hardware or environment of each PC.
New to NetSupport Manager is a simple but flexible feature aimed at making the grouping of remote devices much easier for companies supporting multiple sites. When a user connects to a remote PC, if enabled, the location of the device will be calculated based on its external details.
NetSupport Manager includes a wealth of supporting features to make remote support as simple and flexible as possible. Just a few of these features include a remote clipboard, remote printer re-direction, a full scripting and scheduling suite to automate tasks, a network deployment tool, the ability to remotely launch applications, a remote command prompt, registry editor and so much more
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