NetSupport ServiceDesk

A web-based Helpdesk solution for modern IT service providers

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Brochure: netsupport-servicedesk

New Features: nssd-whats-new

Manual: nssd_manual_uk

SYSTEM REQUIREMENTS:

Server
Windows 2000/2003/2008 Server.
Windows 2000 Professional/Windows XP Professional (not recommended
as this will only allow 10 concurrent sessions).
Note: For further information when installing on Windows 2008 Server,
Windows 7 or Vista machines please refer to the following article
on our online knowledge base: www.netsupportsoftware.com/support/td.asp?td=628

The Server must also have IE 6 or later installed.
Note: 64bit platforms must be set to run IIS in 32bit mode.

Client
Windows 2000/XP/2003/Vista/2008, and Windows 7 Mac, Linux.
The Client must be running one of the following Browsers:
Internet Explorer: version 5.5 to version 8 Firefox: versions 1.1 and later
Netscape: versions 6 and later

Note: For the Remote Control integration the Host OS for the Client
must be Windows 2000, 2003, XP, Vista, 2008.

Database
SQL server 2000 and above or MSDE version 2 or above.